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Love Supreme - Box Office

Updated: Oct 18, 2019

Responsibilities of a box office Assistant include; providing a quality front line service to customers, selling tickets using both manual and computerised systems, dealing counter, telephone and internet bookings, maintaining information and display material at the front of house and in the box office area.

The role involved:

- patience

- customer service

- handling ticketing issues

- redirecting staff and guests

- information point

- Conflict resolution

- Escalating information to superiors

My experience in this role allow me to acknowledge the need for professionalism and good interpersonal skills whilst working alongside colleagues to offer a higher level of service to attendees as their first point of contact.

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