Updated: Jun 15, 2019
Event Assistant (Marketing and Communications)
Purpose of the role
To support the Marketing and Communications events team in delivering outward facing university events including inaugural lectures and graduation ceremonies. To ensure the highest delivery of quality, effective, health safety and welfare. To act as liaison between the event organisers and attendees including senior staff and external special guests and dignitaries.
Main areas of responsibility:
To assist with the promotion of outward facing university events including inaugural lectures and graduation ceremonies
To liaise with, and support, senior management, professorial and other academics involved in delivering university events
To help ensure the health, safety and welfare of attendees at university events
To support the events team in the administration and organisation of events. Administration: helping with administrative tasks such as taking phone calls, enquiries or printing documents.
To assist with front of house/meet and greet as well as taking tickets and advising on directions around campus.
To liaise with and assist university guests and VIPs attending university events
To steward tours around facilities and/or venue as required depending on the event.
To assist with front of house/meet and greet; taking tickets and advising on directions around campus.
To demonstrate a good level of customer service and interpersonal skills
To be able direct more difficult queries to senior staff members
To be able to confidently and accurately answer enquiries in person at events.
There are a range of tasks that you may be required to help with at the graduations, including:
Set-up: assisting with the venue set-up including putting up decorative panels, steaming gowns and moving equipment to the correct location.
University guests: guiding University guests around the building and assisting at the reception as required.
Stewarding: assisting with steward tasks such as meeting and greeting, helping with wristbands or handing out programmes.